Rinse, Lather and Repeat
- Lynette Grant
- Oct 31, 2024
- 2 min read

Coaching is a dynamic process that continuously evolves, much like the cyclical nature of washing your hair: rinse, lather, and repeat. To ensure that each coaching session builds upon the last, it’s essential to approach activity planning as an iterative process, adapting to the unique needs and goals of each coachee.
The Art of Active Listening
The first step in effective coaching is to truly listen to your coachee. Like rinsing your hair before shampooing, active listening clears the mind of preconceived notions and allows you to fully engage with your coachee’s words and emotions. By tuning into both verbal and non-verbal cues, you can gain deeper insights into their aspirations, challenges, and underlying motivations. For example, a hesitant pause in their speech might signal a deeper concern that warrants further exploration.
The Power of Powerful Questioning
Once you’ve established a strong foundation through active listening, it’s time to delve deeper with powerful questioning techniques. Just as lathering cleanses the hair, these questions cleanse the mind, prompting reflection and self-discovery. Open-ended questions encourage coachees to explore their thoughts and feelings, while closed-ended questions help to clarify specific details. For instance, asking, “What would success look like to you in this situation?” can ignite a powerful visualisation, inspiring the coachee to take action.
Setting Goals: A Foundation for Growth
Setting clear, achievable goals is crucial for progress. Imagine this as reapplying shampoo, reinforcing the desired outcome. By using NLP techniques like visualisation and positive language, you can help your coachees create a vivid mental picture of their future success. This positive reinforcement strengthens their commitment and motivates them to take consistent action.
Unleashing Inner and Outer Resources
Empowering coachees to identify and utilise their resources is a key aspect of effective coaching. Just as a good conditioner nourishes the hair, identifying and leveraging internal and external resources can nourish the mind and soul. Internal resources might include strengths, values, or past successes, while external resources could be mentors, books, or online communities. By encouraging reflection on past experiences and exploring new possibilities, you can help coachees build resilience and confidence.
The Importance of Reflection
To ensure continuous improvement, it’s essential to reflect on each coaching session. This final “rinse” allows you to evaluate what worked well and identify areas for improvement. By gathering feedback from your coachees and reflecting on your own performance, you can refine your approach and tailor future sessions to their unique needs.









Comments